#2 I’m from WA, will the hand-held bidet kit fit into any cistern inlet?

Our Hand-held Bidet kits will fit most Aussie toilets with the water inlet in the bottom of the cistern tank (right or left side doesn’t matter).

Some older Caroma valves do not allow the copper pipe to slide into the plastic inlet enough for secure fixing (usually those with porcelain tanks). The best option here is simply to replace the old Caroma valve with a quality ‘Fluidmaster’ brand replacement float valve (Available Bunnings or any good plumbing store).

The other factor that can sometimes make installation of our pressure limiting tee assembly difficult, is if the plumber has put the wall tap directly under, and too close to this inlet. Ideally the wall tap should be slightly to one side, or at least 200mm under the inlet to allow room for the PL Tee Assembly. However we do have other configuration options that will usually solve this problem.

If due to some unknown factor – it is NOT possible to fit any of our Bidet Kits, just return the complete item (un-used and un-damaged) for a full refund. Please see Our Policies: Refunds – for more details.

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