Installation FAQ
You don’t have to be a plumber to install our kits!
Our products are designed with easy ‘handy-person’ installation foremost in mind. All Bidet kits come with easy step-by-step printed instructions, including clear explanatory photos. The tools pictured below are usually the only ones you’ll need. You can access the relevant installation instructions below (PDF) – if you need to check how these kits are intended to be installed prior to purchase. A printed copy is supplied with every complete kit (or kits) purchased from LuSan Bidets, and we strongly urge persons installing our kits to read and follow these instructions very carefully when installing and using any of our products.
While any reasonably competent person will normally have no problems; please be aware that the person installing these products is responsible for any property damage that may occur as a result of careless, improper or incompetent installation. Insurance will also not normally cover flood damage that has been caused by any plumbing fitting installed by other than a licensed plumber.
Please refer to the page on Backflow Prevention for more info about installation generally.
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To access pages saved in PDF (Portable Document Format), you need to have the free plug-in Adobe Acrobat Reader installed on your computer. If you have difficulties viewing a PDF document, you can download Acrobat Reader free of charge at Adobe’s Web site.
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If you specifically need a different length flexible supply line with your kit (different from the 450mm one normally supplied standard) just select the required length from the options available under the individual component: “Flexible Supply Line, Model: H-15a,b,c,d,e”- after first adding any one of our complete kits to your shopping cart.
If you do run into problems installing your new bidet kit; please don’t panic – besides selling these things, we are ultimately interested in our customers having a product that works as it is supposed to. If you phone or email us with details of your particular installation issue; we are usually able to supply alternative components, or suggest a different connection to solve the problem. If you have one of the rare toilet suites where installation is impossible; once again, don’t panic – just return the kit within 30 days, and as long as it is unused and undamaged; we will issue you a full refund of the purchase price (less shipping cost).
